Frequently asked questions

SwapVerse is our new concept store featuring a universe of circular and conscious fashion, lifestyle products, and experiences. It includes preloved fashion, ethical apparel, accessories, beauty products, and more, all within an eco-friendly and engaging space.

SwapVerse is located at Capitol Singapore #b2-36. The pop-up will be open from 17th of August until further notice. Our opening hours is 10am - 10pm.

You’ll find a variety of items including preloved fashion to swap or to buy, eco-friendly and ethical brands, accessories, beauty products, and more. We also have dedicated sections like the Community Closet, Green Collective, and spaces for kid-friendly eco brands.

The Swap Shop at SwapVerse will operate just like our regular swap shop. You can use your existing points seamlessly in this space.

A. APPLY FOR A BOOTH ✏️ Set up your Swap Shop as a Business or Individual Seller via this link(https://marketplacebooth.swapaholic.com/booth) ✏️ List at least 5 products that represent your collection well. Photos help our curators decide if your products fit our customer base. You'll hear back within 2 weeks regarding your application status. B. APPROVAL PROCESS We’ll send you an email to: ✏️ Pay monthly rack fee before selling period starts: $330 for Business, $100 for Individual Seller per rack ✏️ Upload the rest of your collection in your account. (max. 80 for Business, max. 40 for Individual Seller) ✏️ Drop off your items arranging an appointment with the Swap Squad via email. At this point, your items will be quality checked. ✏️ Share your preferred payout method: Paynow or Bank Transfer C. GET PAID! ✏️ You will get paid 70% of products that are sold. ✏️ All payouts will be released within 2 weeks after your sales are consolidated. ✏️ You will get paid monthly if you have secured a booth tenure of more than one month. ✏️ At the end of your selling period, collect unsold stocks before final payment is made. D. TOP UP ✏️ When selling for more than one month, you are permitted to top up items monthly.

We promote participating brands through our website, social media channels, and event materials. We also offer opportunities for featured promotions and collaborations to enhance your brand’s visibility.

We offer comprehensive logistical support, including setup assistance and dedicated on-site staff to ensure smooth operations throughout the event. Additionally, we’ll promote your brand with targeted advertisements and posts across our social media channels. You can also bring your own display materials and branding. We recommend discussing your setup needs with us in advance to ensure it aligns with our space and aesthetic guidelines.

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